Technical Support

We have a number of resources here to help you update your software, suggest improvements to our products, or resolve problems.

bulletProgram Updates can be downloaded from our Updates page.  Our Service Plan subscribers are provided with user names & passwords which will allow them to access their updates.  For more information see Service Plans.  If you prefer we can also ship a set of update disks to you - a $10 shipping and handling charge will apply.

 

Contacting Technical Support

You may obtain technical support by:

email support @trade-master.com
Telephone

(613) 267-5990
Fax (613) 267-7001

 

Beginning in the Fall of 2000, a charge of $49 per call will apply if you do not have a current Service Plan. If you call and your problem is the result of a program bug, or you purchase a service plan the per call fee will be waived.

Dykecon Corp.
64 North Street, Perth Ontario,  K7H 2T2  Canada
Tel. (613) 267-5990
Fax (613) 267-7001
email:dykecon@trade-master.com
If you have questions or problems regarding this web site please email:dykecon@trade-master.com
Copyright © 1999 Dykecon Corp. All rights reserved.
This site was created by Dykecon Corp.